Legal Information, Privacy and Cookies Policies, Quality Standard


Ares Capital S.A. (hereinafter referred to as "Ares Móbile"), with its registered office at Calle Miguel Angel 21, 6th floor, 28010 Madrid, Spain, and CIF A80358955, hereby informs users of the portal (hereinafter referred to as "the Portal") of its personal data protection policy (hereinafter referred to as the "Personal Data") in order that the Users may freely and voluntarily determine whether they wish to provide AeroCITY/Ares Móbile with the Personal Data that may be requested from them or which may be obtained from Users by virtue of the subscription or registration for any of the services offered on the Portal. Ares Móbile reserves the right to change this policy in order to adapt it to new legislation or case law, as well as industry practices. In the event of such situations, Ares Móbile shall announce any changes introduced on this page with reasonable notice prior to their implementation. 

Certain services provided on the Portal may contain special conditions with specific personal data protection provisions. 

The Personal Data collected shall be automatically processed and included in the respective automated data files by Ares Móbile. In accordance with applicable legislation, these files are registered at the General Data Protection Registry. Ares Móbile provides Users with the appropriate technical resources to ensure that, previously, they can access this notice on the Privacy Policy or any other relevant information and give their consent for Ares Móbile to proceed with the automated processing of their Personal Data. Except in fields in which it is indicated otherwise, the answers to the questions on Personal Data are voluntary, and the lack of an answer shall not entail any decrease in the quality or quantity of the corresponding services, unless otherwise indicated. 

The User guarantees that the Personal Data provided to Ares Móbile are truthful and accepts responsibility for notifying the latter of any change to the data. 

The aim of the collection and automated processing of the Personal Data is to maintain the contractual relationship, if applicable, established with Ares Móbile, the management, administration, provision, extension and improvement of the services for which the User decides to subscribe, register or use, the adaptation of said services to the preferences and tastes of the Users, the study of the usage of services by the Users, the design of new services relating to the services in question, the sending of service updates, and the sending, by traditional and electronic means, of technical, operational and commercial information on products and services offered by Ares Móbile and/or third parties, now and in the future. The purpose of the collection and automated processing of the Personal Data also includes the sending of survey forms which the User shall not be bound to answer. 

Ares Móbile has adopted the legally required security measures for the protection of the Personal Data, and shall endeavour to establish any other media or additional technical measures available to it in order to prevent the loss, improper use, alteration, unauthorised access or theft of the Personal Data provided to Ares Móbile

The Users are entitled to exercise the rights of access, cancellation, rectification and objection, and also have the right to be informed of any assignments undertaken, by contacting Ares Móbile by email at


Ares Móbile may use cookies when a User browses the websites of the Portal. The cookies that may be used on the websites of the Portal are only associated with the browser of a particular computer (an anonymous User) and do not themselves provide the name and surnames of the User. The cookies make it possible for Ares Móbile to recognise the browsers of registered Users after they have registered for the first time, without Users therefore having to register each time they visit in order to access the areas and services set aside exclusively for them. The cookies used cannot read cookie files created by other providers. The User has the option of setting up their browser in order for it to notify them on screen when cookies are received and to prevent the installation of cookies on their hard drive.


We hereby inform you that the personal data you provide to us through the form are necessary in order to deal with your requests for information or the reservation of services. These data shall in any event be retained in an automated file, the data controller of which is Ares Capital, S.A., and may be made available to other partner companies for the sole purpose of allowing you to receive, by any means, information on products or services that you have requested and/or reservation confirmations, in relation to our car rental services with and without a driver and transfers to/from the airport. If you do not wish to receive additional commercial information relating to these products and services, please write to Ares Capital S.A., Calle Miguel Angel 21, planta 6, 28010, Madrid, Spain. You can also use this address to exercise the rights of access, rectification, cancellation and objection to which you are entitled, in accordance with the provisions of the Spanish Personal Data Protection Act 15/1999, of 13 December.

In order to prevent any arrears, facilitate the assessment of the risk involved in your transactions, provide your activities with greater security and improve the marketing of goods and services, Ares Móbile hereby informs the applicant that, prior to the granting of any credit services, it may consult the information on you which is included in the records of all the financial situation and credit rating information services which it is authorised to access and may deem appropriate.


To view our ISO9001 Quality Standard certificate please click HERE

To view our Quality Standard commitment document please click  HERE